Passengers are kindly asked not to use any electronic devices during taxi-out, take-off, climbing, descent, landing and taxi-in. Such electroni devices include laptop computers, remote controlled games, radios, portable TV sets and mobile phones which may interfere with the safe operation of the aircraft. Passengers can use these devices at cruise level but cabin crew must be notified first..

Take-off
Immediately after the aircraft has taken off, its high-powered engines enable it to climb very steeply. Shortly afterwards, you will hear a reduction in the engine sound for local noise restrictions, but even during this reduction in power, the aircraft continues to climb at a considerable rate.

All our aircraft cabins are fully pressurized. However, due to a change in pressure in the cabin during take-off and landing, some passengers may experience slight discomfort in the ear, which can be relieved by swallowing, yawning, or pinching the nostrils gently and breathing out whilst keeping the lips sealed.

No smoking
Smoking is prohibited on board all Kenya Airways flights including inside the toilets where smoke detector alarm systems are fitted. The smoke free atmosphere ensures improved air quality on-board and is in line with the airline's goal of offering a comfortable traveling environment for both passengers and cabin personnel.